Creature Comforts Chelsea – Vets in Chelsea
Clinic Overview
Creature Comforts Chelsea is an independent, vet-run clinic offering routine care plus on-site diagnostics and dentistry. The website highlights in-house laboratory testing, digital x-ray and ultrasound, and a full dental suite, with facilities designed around patient comfort (including separate cat and dog wards and climate-controlled kennels). In recent reviews, owners repeatedly mention a modern, clean clinic, plus strong communication during procedures—including being called mid-dental to discuss x-rays and agreeing a same-visit tooth extraction to avoid a second anaesthetic. Owners also mention practical touches for anxious pets (e.g., letting a nervous dog choose a treat).
Services
Based on the clinic website summary and the latest reviews, services/capabilities mentioned include
- •Consultations and behavioural guidance
- •Routine and non-routine vaccinations
- •Urgent care (website notes urgent/emergency care access for All Access Members, with pay-as-you-go appointments where available)
- •Surgery (routine and advanced)
- •Dentistry: scale & polish, dental x-rays, extractions, oral surgery (multiple recent reviews mention dental procedures, including a scale & polish and an extraction discussed/approved during the procedure)
- •Diagnostics: in-house laboratory
- •Imaging: digital x-ray and ultrasound
- •Neutering (website notes keyhole surgery at a nearby location)
- •Microchipping
- •Parasite control
- •Pharmacy services
- •Nutritional advice
- •Travel documents assistance
- •Non-cosmetic grooming
- •Euthanasia
- •Live chat with the vet team (website)
Species listed on the website: dogs, cats, rabbits, guinea pigs.
Pricing
- •All Access membership: £20/month — includes unlimited vet consultations, annual vaccinations, and 10% off routine treatments (as stated on the website).
Reviews
Google rating: 5 stars from 94 reviews.
- •Clean/modern facilities are mentioned repeatedly (e.g., “new and modern,” “spotless,” “clean, fresh”).
- •Dental care experiences feature in multiple reviews, including scale & polish, x-rays, and a tooth extraction agreed during the procedure to avoid a second anaesthetic; owners describe being kept updated throughout and having x-rays explained.
- •Communication and explanations: owners describe staff listening to concerns, explaining steps clearly, and giving practical follow-up advice.
- •Handling nervous pets: one owner notes their dog “has always hated vets” but was comfortable here, including small comfort measures like choosing a treat.
- •App/online management: reviewers mention an app that works well for managing pet health and accessing vets “on demand.”
Animals Treated at Creature Comforts Chelsea
Animals We Treat
Animal type information not yet available for this clinic.
Opening Hours – Creature Comforts Chelsea
Opening Hours
Hours
Reviews for Creature Comforts Chelsea
Note: Showing the 5 most recent Google reviews out of 94 we track in total. Recent reviews may not be representative of overall sentiment.
Sofia Lrnz
in the last week
Nice experience, lovely staff and nice modern facilities
Lizzie Ioannou
a week ago
Felt very cared for and supported! Clean, fresh, thoughtful and intentional vet and staff. Really loved our experience here!
Heather De La-Nougerede
a week ago
Thank you for looking after Prim for her dental procedure 🪥😸
James Berry
a week ago
What a great addition to the neighbourhood! Very thankful to have a veterinarian nearby whose team are so thoughtful and caring!
Visibly Chika
a week ago
Nacho Wesolowski
in the last week
Everything went perfectly. It is by far the best veterinary clinic I have ever been to. The facilities are very new and modern, and the staff are extremely friendly, both to me and to my dog. The app they have runs really well. 100% recommeded.
Ryan's Stamp Book
a week ago
My dog Albert has always hated vets, but he LOVES Creature Comforts in Chelsea! The team are so nice and welcoming, from the moment you walk into the practice you feel at home. They even let Albert choose his treat from the Halloween basket. Lovely friendly team, and amazing vets that make you feel so comfortable and safe. I’m so happy I found this practice
hugo cross
a week ago
We recently joined Creature Comforts Chelsea, and the service has been exceptional. Our Cavapoo, Ziggy, absolutely loves the team — they always make such a fuss of him! Communication is excellent, and the app makes it so easy to manage his health and access vets on demand. Ziggy recently had a teeth scale and polish. We were kept updated throughout the procedure. The vets even called during to discuss X-rays and arranged a tooth extraction on the spot, saving Ziggy from another anaesthetic. The facilities are spotless, and the team took the time to explain everything clearly, explaining the X-Rays and provided tips for keeping Ziggy’s teeth clean. He’s now healing well and back to his happy self. Highly recommend the Chelsea team — they truly care about both pets and owners.
kris solo
a week ago
Creature Comforts Vets Chelsea were outstanding: the team were consistently helpful, caring, and patient, taking time to listen to my concerns and explain every step clearly. The clinic delivered high quality care with thorough assessments, thoughtful treatment plans, and gentle handling that put my pet at ease. The reception and clinical staff worked smoothly together, the environment felt clean and calm, and follow-up advice was practical and reassuring. Highly recommended for anyone seeking compassionate, professional veterinary care.
John Roussety
3 months ago
Well I just took my two for their first visit to Creature Comforts and they were treated like royalty. If the team there keep up this level of extraordinary customer care they will surely be the only Vets in town in no time. Excellent customer service and a beautiful premises. Everyone there could not have seemed happier to see us. 😊
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